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Ordering Information

Return Policy

Personalized Orders are non-returnable unless we find it is our fault. If time permits, we are more than happy to recreate your order.

Edible Items are non-returnable. For safety reasons, we are unable to accept food items under any condition.

Items Returned Within 10 Days. Returned items in perfect condition AND unopened (within 10 days of order) will be credited the amount paid less the shipping / handling charges and 15-50% Restocking Fee, depending upon the item.

Items Returned Within 30 Days Returned items in perfect condition AND unopened (within 30 days of order) will be issued a store credit for products to any of our BadaBadaBingo stores - good for up to one full year. This includes games, gifts and non-personalized favors! (Store credit issued will be amount paid less shipping and handling charges and 15-50% Restocking Fee.) This credit is transferable.

Items Returned After 30 Days Items returned past 30 days or in less than perfect condition can not be accepted for any type of return.

PDF Downloads Once you pay for and download our copyrighted pdfs, we offer no returns. It is our understanding that you will know which games and/or favors you would like to order before placing the order. We are here to help in any way so please call 866-242-4646 if you have any questions prior to placing your order.

Refused Orders All refused orders will be subject to a 5% restocking fee. Original shipping charges are not refundable. In addition, refused orders will be subject to additional shipping charges incurred in the return and retrieval of the shipment to BadaBadaBingo. If you choose to make a return, please state the reason for your return along with your order number and receipt. Returns must be made in perfect condition within 30 days for store credit, and within 10 days for a credit card refund less the 15-50% restocking fee. No returns are accepted after 30 days.

Toll-Free Phone: 866-24-BINGO (866.242.4646)
Toll-Free Fax: 866-520-BADA (866.520.2232)
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